e-Quantum 2012 Client Conference | Las Vegas, NV

Monday, April 30
10:00a	Optional Event: Golf
9:00a	Optional Event: VIP Hoover Dam Bus Tour and Lunch
4-6p	Conference Registration
6-8p	Vendor Exhibit Expo & Welcome Reception Please join us for the opportunity to meet the conference exhibitors and be our guest for a hosted bar. Heavy hors d'oeuvres will be served. Dress is business casual.

Tuesday, May 1
7:30a	Breakfast
7:30a	Conference Registration
8:30a	Welcome and Opening Remarks Ross Barker, Founder & CEO, e-Quantum, Inc.
8:45a	Keynote Address: Delivering an Exceptional Customer Experience: On the Web, In the Office and In the Sales Field Bryan Yeager, Associate Director; InfoTrends [Speaker Bio] Learn strategies for delivering exceptional customer experiences on the Web, in-house and sales & prospecting. Learn tools to support these strategies, as well as specific examples of businesses that have succeeded by focusing on the end-to-end customer experience. Learn how to empower your customer!
10:00a	Refreshment Break
	Emerging Technology Track	QNU: Quantum Net University	EQU: e-Quantum University
10:15a	New Features of Quantum Net Take a tour of all the latest features and enhancements of Quantum Net. You will see the front end enhancements including: combined shipping tab and view cart, ability to ship to multiple locations & charge a different location, cost center restriction by item on which locations can be shipped to and charged to, catalog sequence display, label saved shopping carts, rewrite of favorites and much more! Attend this session to receive step-by-step training on setting up these new features.	Strengthening Your Q-Design Skills Q-Design offers a new interface for dependencies and allows logical operations between multiple variables. Join us as we explain this enhancement and functionality. In this session, you will learn variable and template layout along with features such as: user selectable fonts and colors, re-arranging and cloning pages, mixed font rules and customizing the preview button. Shortcuts and tips will be presented for using the application's tools most effectively.	Purchase Orders: New Features An activity code can be created with cost and sell which is used in the PO to accumulate time spent on activities such as artwork design, programming expense or other charges. Special pricing notes, action notes and order source have been added to PO's. Learn how this data flows to other documents in e-Quantum. The following will also be reviewed: split ship with multiple shipping carriers, ability to use the same ship to multiple times and editing the ship to address.
11:00a	How to Sell Digital Asset Management Scott Cottrill, Symphonix Solutions Stop searching for files, free up resources, save time and money and deliver your assets in a flash. Learn how to manage content, video, audio and images easily with the Digital Manager. See how Scott has used the Digital Manager to provide his clients with their most recent assets on the site for easy retrieval. With a subscription to the Digital Manager, you now have the ability to sell items on Quantum Net on a Pay Per Download basis. This feature allows you to sell any digital file per download or length of time your client can download the file.	QNet Facelift: The NEW Collapsible Skin Do your QNet sites need improvement? This session will demonstrate ways to enhance the look and feel of your QNet sites using graphics and custom messages for promotions. We'll review new features and touch on the differences between the QNet skin options including: traditional, subcategories and collapsible categories. Several customization options will be presented. Attend this session if you're looking to drive traffic and increase sales.	Q-Tips: Tips & Tricks, How To's and Beyond Whether you're a beginning, intermediate or advanced user, these shortcuts and suggestions will help you get the most out of your e-Quantum software. e-Quantum is full of time-saving features. Attend this session and learn many of these helpful tools that will allow you to do more – and be more productive.
Noon	Lunch
1:15p	Building Sustainable NEW Revenue Growth & Expanding Your Customer Base Joe Manos, Mindfire, Inc. Learn tactical steps you can take to immediately grow your business with NEW high value revenues and how to build a sustainable business model that offers higher revenue per sale for long-term revenue growth. You will walk away with real world strategies that can be applied for business success.	Quantum Net - Enhanced Users Versus Standard Users Streamline your user login with the Enhanced User module. During this session you will learn how to setup simple logins that allows clients to enter their QNet site with just an email and password. Make your life easier by using self-registration instead of creating users manually and find out how to request your Enhanced User login page. All steps to minimize manual entry.	Streamline Invoicing Through Workflow Automation With the new Auto Invoicing program, multiple purchase orders and releases can be invoiced automatically based on parameters you control. These filters can be checked to verify vendor invoices have been expensed, items are received in full and/or tracking numbers have been updated. Learn how to setup by client default email addresses to use when sending out invoices. Also, training on the consolidated invoice with chargeback.
2:00p	Q-Scan: Warehouse Management Solution Tressa McLaughlin & Jamie McCormick, IBF Get the most from your inventory and optimize every move. Q-Scan is the only system that integrates with your e-Quantum software offering 4 modules for warehouse management: Receiving, Inventory Reconciliation, Releasing and Delivery. Join IBF and examine the features and benefits of Q-Scan. This warehouse management solution will help lower distribution costs and improve return on your supply chain investment.	Quantum Net Reports & the NEW Status Center Did you know your clients have the ability to analyze and track their online business using QNet reports? Clients can view, export or print QNet reports based on user rights assigned at the administrator level. The NEW Status Center allows your clients to monitor online the entire procurement process for their orders. This report will allow the tracking of a job from the RFQ to the Quote to the Purchase Order and the final steps of the Invoice. Status and follow-up codes can be viewed and clients can communicate with you easily on outstanding Purchase Orders.	Learning Lab The Learning Lab is your chance to sit down one-on-one with members of Team e-Quantum. Stop by and receive individualized support. Bring your questions and you'll get answers! You can also try out products you haven't already used. New! No need to wait… just click here to schedule an appointment.
2:45p	Refreshment Break
3:00p	Big Payoff: Vendor Center Catalogs Vendor Catalogs are now available and FREE to distributors with Quantum Net! Vendor catalogs have been created with pictures, descriptions and customization options, giving distributors instant access to each vendor catalog and a turnkey, re-sellable solution integrated in your own Quantum Net System. Just browse and select catalogs, assign pricing and activate for clients! Simple and effective!	Request For Quote in Quantum Net Learn how to setup an online client request for quote which automatically creates the RFQ in e-Quantum. New RFQ fields are the contact email address, order source and the Vendor's quote valid thru date. Ideas will be shared on setting up speclets which your client will use during the RFQ process. Plus, see which on-line reports are available for your clients to track their RFQ's.	Learning Lab The Learning Lab is your chance to sit down one-on-one with members of Team e-Quantum. Stop by and receive individualized support. Bring your questions and you'll get answers! You can also try out products you haven't already used. New! No need to wait… just click here to schedule an appointment.
4:00p	Vendor Expo \| 30-Minute Giveaway
7:00p	Optional Event: Blue Man Group Dinner and Show

Wednesday, May 2
7:30a	Breakfast
	Emerging Technology Track	QNU: Quantum Net University	EQU: e-Quantum University
8:30a	NEW Executive Dealer Training Program Todd Mellon, Q-Power If you've ever wanted a great opportunity to learn to sell or dramatically increase your sales of office products, THIS IS IT! USSCo (United Stationers) is now offering a comprehensive NEW Executive Dealer Training Program. This national training program normally costs distributors $7,500. It is literally an Office Supplies University (OSU). However, attendees at our Las Vegas National Client Conference who sit-in on this session will learn how their distributorships can participate in this world-class training program ABSOLUTELY FREE!	How Item Maintenance Fields Affect Quantum Net Price Plans, Related Items, Accessories, Attributes, Extra Data Fields and Restrictions can be confusing. After this session, you will become a master at setting up and displaying price breaks with quantities and customizing your Quantum Net sites based on your client's requirements.	Q-REM's Integration with Auto Scheduler There are now over 40 reports in the Report Export Manager that you could be utilizing to provide analysis and statistical information in a way readily understood by your client or management. In this session, you will learn how to configure the data fields and integrate to the Auto-Scheduler.
9:15a	Integrated CRM: a Roadmap to Selling Success Nathan Goldberg, Specialized Office Systems CRM, or Customer Relationship Management, is a company-wide business strategy designed to reduce costs and increase profitability by solidifying customer satisfaction, loyalty, and advocacy. Sit down with Nathan to learn about CRM: why you need it, what it can do for you, its challenges and goals and how it's being used today providing better business practices.	UPS/FedEx Import & Coming Soon: USPS Integration Shipping integration with e-Quantum is as easy as 1-2-3 and now FREE to all e-Quantum users. The UPS/FedEx interface allows you to import all your shipping information into your e-Quantum system eliminating the need to re-key information reducing the chances of input errors. Tracking numbers, shipping dates and costs are automatically updated on your Purchase Orders or Warehouse Releases. Additionally, your clients have a one-click tracking link on their Quantum Net ordering site.	Accounts Receivable – What‘s New in V10 Ability to configure over 43 client overrides such as print invoiced quantity in each or how to handle back orders by client or setting up and using client classes. Other New features include customizing subject lines on documents with the option to add attachments. Plus, set up client letters and customize by client.
10:00a	Refreshment Break
10:15a	Location, Location, Location! How to Add Services and Revenue by Using Real Time Location Services Steve Buhler, Ekahau, Inc. This session will be an overview of the different locations technologies focusing on Real Time Location Services and how they apply to different vertical market segments. We will explore how this technology can be employed to enhance work flows and asset visibility in just about every vertical market.	Quantum Net Administration Setting up properties, manager's approval, cost center restrictions and groups will be discussed during this session. How to create a group in QNet which can be used as a charge to or ship to on the shipping screen. Learn the difference between cost center restrictions and properties. How to suppress charge to fields or allow clients to modify cost center addresses. Plus, other administration capabilities which have been added to Quantum Net.	Sales Tax Solution & Setting Up Freight Tables e-Quantum provides you with an easy and "streamlined" method of automatically updating your sales tax codes, rules to the applicable client ship to's by importing sales tax tables and rates. Our NEW interface to Tax Data Systems will offer an affordable solution for all distributors. Plus, how to setup Freight Tables based on weight or dollars for displaying on Quantum Net.
11:00a	Connecting Your Supply Chain Steven Osterloh, Ennis Electronic linking with external partners is increasingly important in today's print industry as we experience high demand for more efficient processes. Collaboration between suppliers and customers is a must in order to remain competitive. This session will discuss the benefits of connectivity to your supply chain and touch on XML integration, punchout solutions and shared catalogs. Learn how to leverage technology and add value to your business.	Custom Messages Enhance Your Web Presence Do you want to make your Quantum Net sites shine? Custom Messages are the key to customizing QNet sites. They allow you to add movies, animations, images, links and formatted text to the basic e-commerce sites created by QNet. Attend this session to learn more about how to utilize HTML in combination with Custom Messages.	Inventory and Reorders Learn to control inventory replenishment to ensure that you have sufficient stock on hand while tightening inventory levels. Learn to setup inventory of apparel items with various sizes and colors. Use the new reorder notice contact and email address fields to send reorder notice letters. Become versed in two new reports: Combo Reorder Notice by Product Group and Balancing Inventory in a Warehouse.
Noon	Lunch
1:15p	How to Acquire & Service Quantum Net Accounts A panel of leading e-Quantum distributors will share their success stories and strategies for acquiring e-commerce accounts. Learn to utilize Quantum Net, Q-Store, Q-Design and other modules to achieve maximum sales results.	e-Incentives: Allowances, Coupons & Gift Certificates Looking for incentives to help sell and promote Q-Net/Q-Store? e-Incentives allow you to offer clients a customized employee and consumer loyalty program adding value to your e-commerce sites. Offer coupons and gift certificates as an ordering incentive. Learn how to set up allowances for online purchases. Simple marketing tips to ramp up your e-commerce business.	Increase Productivity in Accounts Payable Many new features have been added to the Accounts Payable module which will be covered: expensing to a warehouse release, billing notes displayed when entering AP expenses, how to pay vendor invoices with a credit card and maintain purchase history, displaying or printing vendor remarks on a PO, increased number of contacts and more. Plus step-by-step check reconciliation training will provide tips on how to balance your bank statement to your bank account in e-Quantum.
2:00p	e-Quantum Top 10 Reports and the Dashboard Module Why Reporting? Accountability Reasons Monitoring Reasons \| Evaluation Reasons \| Improvement Reasons The demand for reporting has grown exponentially as management at all levels demand access to up-to-the minute information on which to base business decisions. Join us as we review e-Quantum's top 10 reports that provide meaningful information to make better informed business decisions.	Launch Online Retail Stores With Q-Store Company stores are a click away with QStore, an e-commerce advantage that presents you with the ability to offer retail website catalogs, promotional sales, fulfillment and online credit card processing. QStore allows you to leverage the power of the Internet to acquire new customers who can browse products and securely place online orders. This how-to session covers setting up QStore for powerful results presenting complete customization options and live examples for implementation ideas.	Warehouse Releases and Back-Orders NEW features for the release include the ability to select the Ship Via per line item, enter add-on charges which flow to the invoice, setup an order source field, action notes, post AP expenses to a release and setup closest warehouse option. Plus, how to process back-orders and combine back-order items on one release by ship to.
2:45p	Refreshment Break
3:00p	Qmercials & TransPromo Documents Online video is one of the most powerful marketing tools available today. QMercials keep visitors on your site longer and help them understand the value of your products and services. We will show you all of the readymade custom QMercials available including newly created ones. Transpromo documents are proven high response techniques for transactional documents such as invoices and statements. Come see all the new transpromo ads.	Quantum Net Learning Lab The Learning Lab is your chance to sit down one-on-one with members of Team e-Quantum. Stop by and receive individualized support. Bring your questions and you'll get answers! You can also try out products you haven't already used. New! No need to wait... just click here to schedule an appointment.	Vendor EDI – Reliable & Efficient Transmission of e-Quantum Documents Although not entirely new, but certainly gaining popularity, EDI is here to stay and for most, the preferred method for transmitting documents between vendors and distributors. In this session, you will learn how to use and maximize Vendor Interoperability with e-Quantum. Reduce human intervention, trim operational costs and increase efficiency with Vendor EDI.
3:45p	Use Q-Design to Drive Print On Demand Sales Increase revenue with a wider product offering that strengthens client relationships. Print on demand offers a competitive advantage and can be achieved with the help of Q-Design and access to DataWidget - the perfect list prospecting tool. Learn how to create custom marketing pieces and variable print items providing instant, online proofing and production-ready files.		Doc-Q-Manage Technology has changed over the years, but filing and saving sensitive documents has not. In this session you will learn how to save documents to the Doc-Q-Manage, link documents to each other and retrieve them later. Thus, providing increased productivity and better customer service to your clients.
4:30p	Blue Sky Session: Conference Wrap-Up Ross Barker, CEO, e-Quantum, Inc.
7:00p	Optional Event: Dinner and Viva Elvis Cirque Du Soleil Show